1. About  product 
   All of our products are the best quality AAA quality,brand new in original box with retro card,paper work and certificate logo.Famous Branded Goods (Shoes,Bags,Clothes,Hats and so on),Such as Nike Shoes,Air Jordan Shoes,Timberland shoes,Prada shoes, Louis Vuitton,Chanel,Coach Bags,Lacoste,Rock&Republic Clothes,you will know more details from our website.

2. I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
   Yes you can order a sample from our site.
   The minimum order is one pair, and you can order any quantity.

3. How can I get information after I have paid for the shoes ?
   We will e-mail the tracking number of the express company to you as soon as possible when we get the tracking number.it about 2 day after we get your information of payment.

4. When and how can I tracking my order status?
   Generally, after 2 days you can trace your package(s) when we send you tracking number.

5. How do I contact you if I have a question?
   We prefer to be contacted by email(see contact us) or via MSN.

6. How long will it take to receive my shoes?
   It base on which method to send,usually,takes 6 business days to receive your order. Please note that business days do not include weekends.

7. Do you ship to International locations (any country other than USA and Europe)?
   Yes. We currently ship to many international locations.

8. Can you reserve a shoe for me until I can pay for it?
   Yes. of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for two days. However, after two days, if we have not received your payment, we will sell it further to someone else.

9.  Insurance and tax and sample order cost

      our products shipping from china ,the price list in website including  shipping cost , but  when  you order , it total will add little for pp fee and sample order cost and tax fee.

10.how to order?

    you can choose any you want add in cart and checkout then  you can fill all your info,and then checkout again, and  it showing a botton about "pay by ppl" click it , it will showing paypal link,and you can  make the ppl  payment or pay by credit cart,  when we got your order , we arrange it in one day, and give you tracking number in same day, about 7-9 days , you can get the pacakge.

11.what is the return policy?
    after you receive the package,if there will be something badly damaged or wrong,take pictures for that,we will reship the good when you next time order or return you half of products money,because if you send back cost much in shiping,it is not reasonable.

12.Is this a legit website?
    This is legit website,We are selling the items displayed on our website. We have sent many packages to different countries. we have many year business,we are serious to do business,we take paypal for payment, it is most safe way payment,we have own facory, we can promise our quality, please do not worry about that.

13.How whold i know that  is safe and that i will receive my product?
   You made me remind of To be,or not to be,it is a question. Do not worry,we have been dealing in these business for many years,we never cheated anyone.After we send the package,we will give you the Tracking No. and it can be checked on line.Then you will see where your package will be. and we accept paypal payment, it is most safety way for customer.

14.how can i pay with paypal?
   when you checkout and showing paypal website link, in the left part, it showing "pay by ppl", please click continue checkout, and you can fill all your credit card info and make payment, otherwise, please  sign up an account in paypal site and then to pay.

15.What is your payment methods? And how can i pay?

     For now,we accept Western Union,T/T and Paypal,You can visit www.westernunion.com, We will give youpayment info,After you send the money,you will be given a receipt,in which you will see the MTCN(Money Transfer Control No.).Please tell me the MTCN,That will be OK

16.Is this a legit website?

       This is a legit website,We are selling the items displayed on our website.We have sent many packages to different countries.We have many years business,we are serious to do business,we take paypal for payment,it is most safe way payment,we have own factory,we can promise our quality,Please do not worry about that. 

17.What is Dropship

      Dropship is a method of selling products without stocking inventory yourself.You do not need to stock inventory,because you only order an items when a customer requests it,and we send the products directly to your customer address.

19.How to place dropship order

      There are two possible options for dropship ordering:

       You can e-mail and place the order directly online using our shopping cart on our company website.Each choise is explained below.

          I.Order directly online using our shopping cart

        Choose your customer  products add in cart ,write your customer address in order detail,and then make the payment(Please make sure correct address list in your paypal payment),that price is same as price list for dropship.But if you are first time to do dropship,Please send me email with your paypal email or contact me in live(or yahoo) help first

          II.  Emailing THe Order

       Dropship payments should be made every time you dropship an order.Payments should be done VIA WESTERUNION or PAYPAL.Please send the total amount requiered for you dropship order immediately after you order from us,indicate in your payment the dropship order number and MTCN.Emailing the dropship order from to luckygrip.com

20.About dropship price

     Please contact with luckygrip.com  to get the price list